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Software Fault Report Form
Please answer the question below so we can start to process your fault.
Problem - Software
New Software
Contact Name
Company
Email
Phone
Your reference no.
Software fault
--None--
DEMS application
Uploader
Redaction
Camera not appearing in DEMS
Licence request
Videos not arriving in storage
Media watcher service
Reports not functioning
Retention Policy not functioning as expected
Can't log on
Issues burning DVD's
Change storage location
Other
Additional information
DEMS Version
Help
DEMS Type
--None--
Standalone
Hybrid
Enterprise
Cloud
Workgroup
Reported Model
--None--
Calla
D-Series
Mixed Estate
Software priority:
--None--
Minor issue no business impact
System degraded but footage viewable and able to be uploaded
Licence expired
System out of action
Feature advice
D-Series Firmware:
Help
RS2 Firmware:
Help